Changelly costs a flat cost of 0.5% for every transaction – much reduce than many other common exchanges. However, not all is as it seems. Oftentimes, the exchange rate that Changelly uses to produce trades is much worse compared to the current market rate.

There are actually situations where we must collaborate with our partners to refund your money — for example, when the transaction in dilemma was manufactured on one of our partners’ Web-sites through our widget.


At the exact same time, we'll make it easier to open an eligible Fidelity brokerage account—if you don't have already got one—to fund your new copyright account.

to exchange copyright securely and help you save your transaction history. It's also possible to continue on without an account initiating an anonymous transaction.



Please shell out close attention towards the network and currency protocol displayed on our platform, when you create a transaction.

Obtain and sell bitcoin, ethereum, and litecoin in a similar application where you trade stocks—for as minimal as $one. All with a leader in copyright for nearly ten years: Fidelity Digital Assets®

Refund time frames could vary dependant upon the foundation of the assert. Generally, refunds might be categorised into 3 types In accordance with how complicated (or effortless) it will be for our team to Recuperate your money.

Make sure you bear in mind that all pay-in transaction addresses on Changelly are non-reusable. In the situation of resending funds to the previously used address, the transaction can usually be pushed or refunded within one–two working times.

So, now that you already know everything about our refund policy, let’s work out some practical ideas to stop refund problems:

Changelly does not deliver you with a wallet or any address to obtain your copyright. To obtain the exchanged copyright, it is best to make a wallet on your own.


When the market is highly unstable, some transactions might not experience or can fail. This transpires When the exchange rate changes far too significantly — our system automatically detects that and prevents the transaction from going via.

In case a transaction was conducted throughout a hard fork, then There's a possibility it will be done within the previous blockchain. Our crew will be capable of observe the funds and refund them, but it surely will choose loads of time in most scenarios.


You may contact us at any time through the Live chat down below. The two the Support workforce and also the Changelly digital currency exchange work 24/7 and will be glad that can help. You may also send us an website here email at [email protected].

Initially time I found it simple to operate the customer support support is amazingly beneficial to any issue that you've got 5 star's men sustain the good work

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